Terms & Conditions
VERVE MARTIAL ARTS (VERVE UK Ltd)
Registered Office -
VERVE MARTIAL ARTS CENTRE
Unit 9, Acorn Enterprise Centre
Fredrick Road, Hoo Farm Industrial Estate
Tel. 00 441527558779
Company number - 5752737
VAT number - 883945371
- Unless otherwise agreed in writing by the company these conditions shall override any terms and conditions incorporated or referred to by the purchaser in his order or negotiations.
- Descriptions and prices in our catalogue/price list at the time of going to press are correct but may be subject to alteration. Whilst every effort is made to supply goods at the prices quoted, we must reserve the right to invoice at the price ruling at the time of dispatch.
- Our policy being one of continuous improvement, we reserve the right to alter specifications and/or products without notice.
- Orders can be lodged by either in-store, post, telephone, email or online.
- Personal cheques must be accompanied with a cheque guarantee card number.
- Non Account Holders: as number 4. We require payment or order against Pro-Forma Invoice by a) Bankers Draft (In sterling), b) Cheque, c) Credit Card, MasterCard, Visa, Maestro, American Express, Solo or Electron d) Bank transfer
- Delivery (UK): All orders will be subject to carriage charges payable in full by the client. (see free delivery for exemptions)
- We dispatch all orders within 48 hours of receiving full payment. Times of delivery are estimated as accurately as possible but could be subject to delays beyond our control. We cannot be held responsible.
- Export Orders: Delivery will be made via our freight agent or post unless otherwise stated or requested. Monies may be sent directly to our bankers (details on request).
- Damages and Shortages: If a claim is to be made for damages or shortages among goods delivered, notification must be made verbally to VERVE within 48 hours of receipt of goods. Where a complete parcel is missing, or obviously damaged the carriers delivery note must be endorsed to that effect. Please ensure when signing for a damaged parcel the carriers receipt is signed and the word ‘Damaged’ is written. We cannot be responsible for claims if this is not strictly adhered to.
- Ownership of goods will be passed to the purchaser only when we receive full payment (and when any cheque given in payment has been honoured).
- Where goods are lost, damaged or destroyed after delivery and ownership has yet to pass, the purchaser will indemnify us against any loss incurred provided such loss, damage or destruction does not result from our negligence.
- All goods are subject to availability.
- These terms of business supersede all previous agreements.
- We cannot accept any liability for damage to property or injury through mis-use of equipment purchased.
- Customers will be charged £10.00 in the event that any cheque presented as payment be returned to our Bankers unpaid for any reason whatsoever.
- Any charges incurred from our debt collecting agency, will be passed on to the customer.
- VERVE will not allow any products purchased through them to be re-sold through any e-commerce platform without our prior written permission.
- Images from the VERVE website remain the property of VERVE and cannot be re-used without our written permission.
- Note that we DO NOT offer credit on any VERVE account
All goods are guaranteed to be dispatched within 48hrs, (subject to receipt of full payment)
Personal cheque payments must be accompanied by a cheque guarantee card, even if the value of the cheque is higher than the guarantee card. All orders which are not accompanied by a cheque guarantee card will be held for 8 working days.
VERVE do not ‘backorder’ any products
FREE DELIVERY ... see our 'Delivery & Returns' policy
Delivery is free for orders over £100.00 net (UK mainland only), when using our secure, easy to use online ordering. This is available 24 hours a day, 7 days a week at www.vervemartialarts.co.uk details are below -
|VALUE (Ex-VAT)||ONLINE through www.vervemartialarts.co.uk||Note that all other orders are charged
(including email, post, telephone)
|0 - £100||£8.00 + vat||£10.00 + vat|
|£100 - £250||FREE||£12.00 + vat|
|£250 - £500||FREE||£14.00 + vat|
|£500 +||FREE||£16.00 + vat|
- VAT must be added to all carriage charges
- There are no additional charges for bulky items.
- All deliveries to Northern Ireland, Scottish Highlands and Offshore will be quoted separately
RETURN OF GOODS ... see our 'Delivery & Returns' policy
All orders over £1,000.00 net or sizeable orders of one or more products may be subject to a discount. Please telephone our VERVE sales Team for a quotation.